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Help & Support - What is phone unlocking?
In a nutshell, Phones are locked to one network - Usually the one you bought it from (i.e. your contract provider). We provide products and services to help you unlock YOUR Property. See below for a more technical overview of phone unlocking:
 
A SIM lock, simlock, network lock or subsidy lock is a capability built into GSM phones by mobile phone manufacturers. Network providers use this capability to restrict the use of these phones to specific countries and network providers. Currently, phones can be locked to accept only SIM cards from one or more of the following:
  • Countries (the phone will work in one country, but not another)
  • Network/Service providers (e.g. AT&T Mobility, T-Mobile, Vodafone, etc.)
  • SIM types (i.e. only specific SIM cards can be used with the phone).

In most countries, most mobile phones are shipped with country and/or network provider locks. In addition, these locked phones tend to have firmware installed on them which is specific to the network provider. For example, if you have a Vodafone or Telstra branded phone in Australia, it displays the relevant logo and may only support features provided by that network (e.g. Vodafone Live!). This firmware is installed by the service provider and is separate from the locking mechanism.

Most mobile phones can be unlocked to work with any GSM, such as O2 or Orange (in the UK), but the phone may still display the original branding and may not support features of your new carrier. Most phones can be unbranded by uploading a different firmware version, a procedure recommended for advanced users only.

It is 100% Legal to unlock your property using our products and services. We can only quote U.K. Laws here (See below). Laws may vary from country to country.

Click here to check the laws in your country

U.K. Law

In the United Kingdom, cell phone network providers don't have to provide unlocking codes at all even after the end of the contract, however most operators offer some form of voluntary unlocking service, depending on the state of the contract and the model of phone. The full Oftel 2002 SIM lock position paper specifies that there is no simlocking law in the UK; the regulator only wants "consumer awareness". The examples within the position paper are just "examples" of current carrier practices for illustration purposes, but do not reflect any official Oftel regulation. The main networks may unlock handsets at their discretion at a cost either at the end of a contract or if it is a prepay handset after several months. O2's iPhone and Vodafone's new Blackberry offerings (i.e. Storm) are two examples of UK carriers not offering unlocking codes.

Click here to unlock your phone

The information contained on this page is taken from the Wikipedia website.

  

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